# Level 9 Virtual > Level 9 Virtual pairs elite virtual assistants with Level 9 OS™, an AI-powered operations dashboard that turns delegation into measurable output for founders, executives, and growing teams. We also run Revenue Recovery Desk, a managed revenue recovery service for home-service companies. Level 9 Virtual offers dedicated VAs, project-based fulfillment (Projects on Demand / POD), hybrid staffing, and Revenue Recovery Desk, all coordinated inside Level 9 OS™, our proprietary task management, time tracking, and reporting platform. We help clients delegate operations, marketing, sales support, and admin work with full visibility into hours, deliverables, and ROI. ## Contact - Phone: +1-406-219-6090 - Email: support@level9virtual.com - Website: https://level9virtual.com - Founded: 2016 ## Revenue Recovery Desk - [Revenue Recovery Desk](/revenue-recovery): A managed revenue recovery service for home-service companies. Not lead generation. Not another agency retainer. Recovers value from unconverted inquiries, unsold estimates, canceled work, no-shows, unscheduled jobs, and past customer opportunities. $3,000 per month plus $1,500 implementation, with a 10X Recovery Opportunity Guarantee and a 120 day minimum term. - [Revenue Leak Audit](/revenue-leak-audit): Free assessment that scores where revenue is slipping out of a home-service business and produces a Revenue Recovery Report and Revenue Recovery Plan. - [Speed to Lead](/speed-to-lead): Human-led follow-up protocol for slow lead response, missed calls, no-shows, and dormant pipeline. - [Google Ranking Asset](/google-ranking-asset): A 5-minute AI workflow that turns completed jobs, photos, and service areas into Google Business Profile content. ## Services - [Level 9 OS™](/level-9-os): AI-powered task and operations dashboard included with every plan. - [Level 9 OS™ Technical Dossier](/level-9-os/dossier): Deep briefing on architecture, workflow, AI layer, security, reliability, metrics, and moat. - [Level 9 OS™ Operating Reality Report](/level-9-os/operating-reality): Measured production data on module adoption, live integrations, data model row counts, client login rates, retention signals, engineering bandwidth, and hard constraints. - [Dedicated Virtual Assistants](/dedicated-virtual-assistant-services): Full-time or part-time VAs trained for your workflows. From $1,350/month. - [Projects on Demand (POD)](/projects-on-demand): Bank of hours model with a project manager and a pod of specialists. From $497/month. - [Hybrid Staffing](/hybrid): Combine a dedicated VA with on-demand pod hours. - [Live Answering](/live-answering): Live receptionists answer business calls with personalized greetings and message handling. - [Capabilities](/capabilities): Full list of tasks our VAs and pods handle. ## Use Cases - [Virtual Assistant for Agencies](/virtual-assistant-for-agencies): Managed Dedicated VAs and specialists for marketing agencies, GoHighLevel agencies, and fulfillment shops. From $1,350/month part-time. - [Executive Assistant Outsourcing](/executive-assistant-outsourcing): Outsource the EA role to a managed Dedicated VA covering calendar, inbox, travel, meeting prep, and follow-ups. - [GoHighLevel Virtual Assistant](/gohighlevel-virtual-assistant): Daily GoHighLevel execution support including CRM cleanup, pipeline management, appointment coordination, and follow-up hygiene. ## Pricing & Sales - [Pricing](/pricing): Plans and pricing for every service tier. - [ROI Calculator](/roi-calculator): Estimate savings vs. an in-house hire. - [Book a Strategy Call](/strategy-call): Free delegation strategy call. ## Company - [About](/about): Mission, history, and how Level 9 Virtual operates. - [Leadership](/leadership): Founders and executive team. - [Impact](/impact): Social impact and the Level 9 Movement. - [Testimonials](/testimonials): Client results and case studies. - [Careers](/careers): Open VA and operator roles. - [Press](/press): Media coverage and press resources. - [Partners](/partners): Referral and integration partners. - [Contact](/contact): Reach the team. ## Resources - [AI Playbooks](/ai-playbooks): Step-by-step guides for delegating AI-augmented workflows. - [Prompts Library](/prompts): Production-tested AI prompts for VAs and operators. - [Videos](/videos): Walkthroughs and product demos. - [FAQ](/faq): Common questions about pricing, onboarding, and how delegation works. - [Guide](/guide): Getting-started guide for new clients. - [Join the Movement](/join-the-movement): Community and movement overview. ## Industries & Case Studies - [Home Services](/industries/home-services): Revenue recovery, speed to lead, live answering, and Dedicated VAs for HVAC, plumbing, roofing, electrical, and landscaping companies. - [HVAC Revenue Recovery & Virtual Support](/industries/home-services/hvac): Recovering after-hours calls, unsold replacement estimates, canceled installs, and lapsed maintenance agreements. - [Plumbing Revenue Recovery & Virtual Support](/industries/home-services/plumbing): Missed emergency calls, unsold water heater and repipe quotes, and dormant property manager accounts. - [Roofing Revenue Recovery & Virtual Support](/industries/home-services/roofing): Storm surge overflow, inspections that never closed, unsold estimates, and seasonal backlog. - [Electrical Revenue Recovery & Virtual Support](/industries/home-services/electrical): Unsold panel upgrade, EV charger, and generator quotes plus missed service calls. - [Case Studies](/case-studies): Client stories built from already published client feedback. - [Robb Bailey Case Study](/case-studies/robb-bailey): Agency coach and top GoHighLevel affiliate using Level 9 Virtual VAs. - [Plantation Oaks Farms Case Study](/case-studies/amy-green-plantation-oaks): Local business scaled to a team of 6 VAs. - [Wright Insurance Case Study](/case-studies/wright-insurance): Dedicated VA team on quotes, renewals, and new-lead intake. ## AI Playbooks - [AI Playbooks hub](/ai-playbooks): Step-by-step guides for delegating AI-augmented workflows. - [Email Triage & Response System](/ai-playbooks/email-triage): Train your VA to use AI for sorting, prioritizing, and drafting responses to 90% of your inbox. - [Smart Scheduling Automation](/ai-playbooks/smart-scheduling): Let AI handle meeting requests, time zone conversions, and buffer time management automatically. - [Content Creation Pipeline](/ai-playbooks/content-creation): Build a repeatable system for generating blogs, social posts, and newsletters with AI assistance. - [Research & Market Intelligence](/ai-playbooks/research-intelligence): Leverage AI to monitor competitors, track industry trends, and compile actionable insights. - [Lead Qualification & Follow-up](/ai-playbooks/lead-qualification): Automate initial lead outreach, qualification questions, and nurture sequences with AI personalization. - [Customer Support Enhancement](/ai-playbooks/customer-support): Train your VA to use AI for faster, more consistent customer support responses. - [Invoice & Expense Management](/ai-playbooks/invoice-expense-management): Automate invoice processing, expense categorization, and financial reporting with AI assistance. - [Project Coordination Hub](/ai-playbooks/project-coordination): Create a command center for managing multiple projects, deadlines, and team updates using AI. - [Hiring & Onboarding Automation](/ai-playbooks/hiring-onboarding): Streamline candidate screening, interview scheduling, and new hire onboarding with AI assistance. - [Proposal & Quote Generator](/ai-playbooks/proposal-creation): Create professional proposals and quotes in minutes using AI-powered templates and pricing logic. - [Data Analysis & Reporting](/ai-playbooks/data-analysis-reporting): Transform raw data into actionable insights with AI-powered analysis and visualization. - [Social Media Management](/ai-playbooks/social-media-management): Maintain an active social presence across platforms with AI-assisted content and engagement. - [E-Commerce Operations](/ai-playbooks/ecommerce-operations): Streamline order processing, inventory management, and customer communications for online stores. - [Document Management System](/ai-playbooks/document-management): Organize, find, and manage documents with AI-powered filing and search capabilities. - [Meeting Notes & Action Items](/ai-playbooks/meeting-notes-actions): Capture meeting insights and ensure follow-through with AI-powered note-taking and task tracking. - [Travel & Logistics Coordination](/ai-playbooks/travel-logistics): Plan and manage business travel, events, and logistics with AI-powered research and booking. - [CRM Data Hygiene & Enrichment](/ai-playbooks/crm-data-hygiene): Keep your CRM clean, updated, and enriched with AI-powered data validation and enhancement. - [Podcast & Video Repurposing](/ai-playbooks/podcast-repurposing): Transform long-form audio/video content into dozens of social posts, blogs, and snippets using AI. - [Vendor & Contractor Management](/ai-playbooks/vendor-management): Streamline vendor communications, contract tracking, and payment processing with AI assistance. - [Customer Feedback & Review Management](/ai-playbooks/customer-feedback-loop): Systematically collect, analyze, and act on customer feedback using AI-powered insights. - [SOP Documentation & Training](/ai-playbooks/sop-documentation): Build comprehensive standard operating procedures with AI-assisted writing and video creation. - [Webinar & Event Automation](/ai-playbooks/webinar-event-automation): Streamline the entire event lifecycle from promotion to follow-up with AI-enhanced workflows. - [Sales Call Prep & Follow-Up](/ai-playbooks/sales-call-prep): Never walk into a sales call unprepared with AI-powered research and personalized follow-up. - [Competitive Battle Cards](/ai-playbooks/competitive-battlecards): Create and maintain up-to-date competitive intelligence that helps your team win deals. - [Budget Planning & Forecasting](/ai-playbooks/budget-forecasting): Build reliable financial forecasts and budget tracking with AI-powered analysis and scenarios. - [Crisis & Issue Management](/ai-playbooks/crisis-communication): Be prepared for any crisis with pre-built communication templates and response protocols. - [Custom AI Prompt Library](/ai-playbooks/ai-prompt-library): Build a personalized library of AI prompts optimized for your business and voice. - [Workflow Automation Audit](/ai-playbooks/workflow-automation-audit): Identify automation opportunities and implement no-code workflows that save hours every week. ## Blog & Comparisons - [Blog](/blog): Guides on delegation, virtual assistant staffing, and revenue recovery. - [How Much Does a Dedicated Virtual Assistant Cost in 2026?](/blog/how-much-does-a-dedicated-va-cost-2026): Real pricing for part-time and full-time Dedicated VAs and Projects On Demand. - [Managed VA Agency vs Freelance (Upwork)](/blog/managed-va-agency-vs-freelance-upwork): When a managed agency beats a marketplace freelancer, and when it does not. - [How to Delegate to a Virtual Assistant](/blog/how-to-delegate-to-a-virtual-assistant): Onboarding playbook covering first handoffs, SOPs, cadence, and visibility. - [Home Services Revenue Recovery Guide](/blog/home-services-revenue-recovery-guide): Recovering unconverted inquiries, unsold estimates, cancellations, no-shows, and past customers. - [Missed Calls and Speed to Lead for Home Services](/blog/home-services-missed-call-speed-to-lead): Why missed calls and slow response create tomorrow's recovery list, and the protocol that fixes it. - [How to Recover Unsold Estimates in Home Services](/blog/home-services-unsold-estimate-recovery): Segmenting by age and value, running a real follow-up cadence, and when managed recovery makes sense. - [Comparisons Hub](/compare): Index of side-by-side comparisons between managed VAs, marketplace freelancers, in-house hires, and virtual receptionists. - [Managed VA vs Upwork Comparison](/compare/managed-va-vs-upwork): Side-by-side comparison of cost predictability, vetting, coverage, process, security, ramp time, and replacement. - [Managed VA vs In-House Hire](/compare/managed-va-vs-in-house-hire): Total cost, ramp time, PTO coverage, management load, SOPs, replacement, security, and specialization compared. - [Dedicated VA vs Virtual Receptionist](/compare/dedicated-va-vs-virtual-receptionist): Call answering depth versus ownership of recurring CRM, follow-up, and admin work, and when to run both. ## Reference - [Glossary](/glossary): Definitions of virtual assistant and revenue recovery terms, from Dedicated VA and Projects On Demand to speed to lead, unsold estimates, and the Revenue Recovery Desk. - [Joe Rare, Founder & CEO](/authors/joe-rare): Founder of Level 9 Virtual, background on the company origin and its focus on delegation systems, managed VA staffing, and revenue recovery. ## Optional - [Privacy Policy](/privacy-policy): How we handle client and visitor data. - [Terms and Conditions](/terms-and-conditions): Service terms. - [Data Security](/data-security): Security posture and controls. - [Accessibility](/accessibility): Accessibility statement. - [Sitemap](/sitemap): Full site map.