How fast should a new lead be contacted?

As close to immediately as your staffing allows. Every hour a new inquiry sits untouched is an hour a competitor can answer first, which is why the playbook builds coverage around your actual inquiry hours rather than a generic target.

What questions belong in a qualification script?

Enough to route the lead and no more: the problem they are trying to solve, timing, budget range if appropriate for your market, and who else is involved in the decision. Long forms lose leads, so depth comes in the sales conversation.

Does a virtual assistant sell to the lead?

No. The assistant provides execution support: fast response, qualification, scheduling, and clean records. Closing stays with your sales team, which keeps the handoff honest and the assistant focused on speed and consistency.

What happens to leads that do not qualify?

They go into a nurture path rather than a bin. The assistant tags the reason for disqualification so that timing based passes can be revisited on a schedule instead of forgotten.

Can Level 9 Virtual staff this?

Yes. A Dedicated VA can own inquiry response and qualification inside your CRM, starting at $1,350 per month for 20 hours a week or $1,950 per month full time. If the problem is more about recovering revenue already sitting in your pipeline, the Revenue Recovery Desk is the better fit.

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Lead Qualification & Follow-up

This playbook puts a fast, consistent first response in front of every new inquiry. Your assistant answers quickly, works a short qualifying script, records the answers in your CRM, routes fitting leads to the right person with context attached, and tags the rest for nurture with a reason. The assistant provides execution support and speed; closing stays with your sales team.

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Define Qualification Criteria

Create a scoring system that identifies your best-fit prospects.

Build AI-Powered Lead Scoring

Use AI to analyze leads and predict conversion likelihood.

Common Questions

Answers about running lead qualification & follow-up with a virtual assistant.

The assistant responds to new inquiries quickly, asks your qualifying questions, records the answers in your CRM, and routes qualified leads to the right person with context attached. Sales time then goes to conversations that fit.